Refund & Cancellation Policy

Effective Date: October 27, 2025

Website: www.vapuai.com

1. Overview

vapuai.com offers AI-powered styling and image generation tools. Since these are digital and instant services, once an AI process begins or an image is generated, the service is considered delivered.

2. Cancellation Policy

  • Orders or styling requests cannot be canceled once the AI process has started.
  • You may request cancellation only before submitting an image or confirming payment.
  • vapuai.com reserves the right to cancel any request if payment is incomplete, suspicious, or violates our Terms of Use.

3. Refund Policy

  • No automatic refunds will be provided after AI content has been generated or delivered, as it is a non-returnable digital service.
  • Refunds may be considered only if:
    • You were charged multiple times for the same transaction, or
    • A technical error prevented delivery of your paid service.
  • Refund requests must be made within 7 days of payment by contacting our support via email at [email protected].

4. Refund Processing

  • Eligible refunds will be issued to the original payment method within 7–10 business days, depending on your bank or payment provider.
  • All payments and refunds are processed through Dodo Payments, following their secure transaction standards.

5. Contact for Refunds

To request a refund, please reach out to us with your transaction ID and issue details:

Email: [email protected]

6. Jurisdiction

This policy is governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

7. Contact Us

If you have any questions or concerns about this Refund & Cancellation Policy, please contact us at:

[email protected]

Last updated: October 27, 2025